Legal

Terms of Service

These terms and conditions govern your use of our website and services. Please read them carefully before making a purchase.

Last updated: December 2024

Welcome to Chez Pierre. These Terms of Service ("Terms") govern your use of our website located at chezpierre.mv and our services. These Terms also include our Privacy Policy, which is incorporated by reference.

Please read these Terms carefully before using our services. By using our website, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access or use our services.

Acceptance of Terms
  • By accessing and using the Chez Pierre website, you accept and agree to be bound by these Terms of Service
  • These terms apply to all visitors, users, and customers of our website and services
  • If you do not agree to these terms, please do not use our website or services
  • We reserve the right to modify these terms at any time with notice to users
Products and Orders
  • All product descriptions, prices, and availability are subject to change without notice
  • We reserve the right to limit quantities and refuse service to any customer
  • Orders are subject to acceptance and availability of products
  • Prices displayed are in USD and do not include shipping costs or applicable taxes
  • We strive for accurate product representation but cannot guarantee exact color or scent reproduction
Payment and Shipping
  • Payment is required at the time of order placement
  • We accept bank transfers and cash on delivery as specified during checkout
  • Bank transfer receipts must be uploaded within 24 hours of placing an order
  • Shipping costs and delivery times vary based on location and shipping method selected
  • Risk of loss and title pass to the customer upon delivery to the carrier
Returns and Refunds
  • Unopened products may be returned within 30 days of delivery for a full refund
  • Products must be in original packaging and condition to be eligible for return
  • Custom or personalized items cannot be returned unless defective
  • Customers are responsible for return shipping costs unless the item is defective
  • Refunds will be processed within 5-10 business days after receiving the returned item
Intellectual Property
  • All content on this website is the property of Chez Pierre or our licensors
  • You may not reproduce, distribute, or create derivative works without written permission
  • Product names and brand references are trademarks of their respective owners
  • Unauthorized use of our intellectual property may result in legal action
Disclaimers and Limitations
  • Products are provided "as is" without warranties of any kind
  • We do not guarantee that fragrances will smell identical to designer originals
  • Individual reactions to fragrances may vary; we are not liable for allergic reactions
  • Our liability is limited to the purchase price of the product
  • We are not responsible for damages resulting from misuse of products
User Conduct

When using our services, you agree not to:

Prohibited Activities

  • Use the website for illegal purposes
  • Transmit harmful or malicious code
  • Interfere with website functionality

Account Security

  • Keep your account information secure
  • Provide accurate information
  • Notify us of unauthorized access
Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Maldives. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Maldives.

Dispute Resolution

We encourage you to contact us first to resolve any disputes. If a dispute cannot be resolved through direct communication, it may be subject to mediation or arbitration as permitted by Maldivian law.

Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms if such failure results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, labor disputes, or supply chain disruptions.

Legal Contact Information

If you have any questions about these Terms of Service, please contact us:

Email

legal@chezpierre.mv

Phone

+960 330-5678

Address

Majeedhee Magu, Malé 20026, Maldives

Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.